Missing Base System Device Driver

[Shreedhar]

Hi,

My HP Prolient DL360 G7 Server has 4 HDD but when booted it shows only Disk 0 When I goto Computer Management, Device Manager I get Missing Base system Device Driver message. Any help? Which driver to install? Or what could be the issue if not the missing drivers.

Some info below : Properties of Device (that may help)

Hardware Ids:

PCI\VEN_103C&DEV_3307&SUBSYS_3309103C&REV_04

PCI\VEN_103C&DEV_3307&SUBSYS_3309103C

PCI\VEN_103C&DEV_3307&CC_088000

PCI\VEN_103C&DEV_3307&CC_0880

Location Information:

PCI bus 2, device 0, function 2

Compatible ids:

PCI\VEN_103C&DEV_3307&REV_04

PCI\VEN_103C&DEV_3307

PCI\VEN_103C&CC_088000

PCI\VEN_103C&CC_0880

PCI\VEN_103C

PCI\CC_088000 

[Paul_Tikkanen · Accepted solution]

Hi:

You need the HP ProLiant ILO 3 Management Controller driver.

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=4091409&sp...

[Shreedhar]

Thanks, This worked !!:smileytongue:

[Paul_Tikkanen]

You're very welcome.

[TomDee1776]

I'm having the same issue on an HP DL380 G7. I cannot find a driver for this device. I have 3 other DL380 G7 servers but pointing the driver update to them still doesn't find a driver????

The links above also do not bring you to a download site and the HP website does NOT list drivers for this model for some reason?

I need a link to the software as even entering the serial number of the server brings no results on HP's website.

Outdated maybe?

Any help would be appreciated.

Tom

[savvy2]

resonding to TOM,  2017,. no  OS stated, but I will assume win sever 2008 or 12.

posted to consumer side not HPE enterprise side.

most of G7 , some are not old at all G7

needs  service contract $$$$$$$$$$$

99% of HP links now are dead, sad no?  (i guess they fired the dead links guy)

some things are still free for G7 and on the HPE site finding them is hard.  google site: searches, might work.

btw, mines missing to, in Winsev.2012r2,,, 

HP ProLiant ILO 3 Management Controller driver.

ven code,  103C = HP companyl.

device code (3307) Ilo3 driver.

doing that i find,

2008 server support  free DL  

cp017930.exe (2.4 MB)

https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_65b8fc6a2f384774aa72b675d4#tab-history

 winsever 2012r2,  here. and more read the spec.....

ok found it, its maked as X64,  and winserver 2012 too. ill try it.. now..  OK IT WORKS !  SUPER  A FREE DRIVER

thanks to the site: search magic.  (using a google bot , DB)

https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_726fe11863e54687805718a0db