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HP 14-dk1000 Laptop PC (8VZ02AV)

My bios says missing or corrupted files. It requests that I insert a USB to install the bios. I already went  into cmos with the windows and v keys hit enter screen went black never came back . Tried again with a hard reset and the bios screen gave me the same message. There seems to be no software for my Pc. How am I to find it to download and fix my bios. My PC won't boot. Appreciate any help. Thank you

1 REPLY 1
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Hi @DGmtech,

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

We could try a BIOS Rollback since the BIOS seems to be corrupted

 

Turn off the computer, and then connect the power cord.

Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds.

Keyboard highlighting the key presses for BIOS recovery

Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.

If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature 

If the issue persists try to Recover the BIOS using a USB recovery drive. Please refer to this Link: https://support.hp.com/in-en/document/c02693833

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with a similar issue.

Elohi_NR
I am an HP Employee
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