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HP Recommended
Laptop 15s-dr0xxx
Microsoft Windows 10 (64-bit)

A few days back all power options ie, restart, sleep hibernate etc. disappeared. unable to sleep or shutdown or restart.  Everything else ok

Vrinda
3 REPLIES 3
HP Recommended

@vrinda_123

 

Welcome to the HP support community.

 

Run SFC /Scannow to Fix Power Options Missing Issue

1. Press Win + X to select Command Prompt (Admin).

2. Type sfc /scannow and then hit Enter. (Make sure to put a space between “sfc” and the slash.)

3. Type powercfg –restoredefaultschemes after the sfc /scannow command completes and then hit Enter.

4. Type DISM /Online /Cleanup-Image /RestoreHealth and hit Enter.

Windows-10-power-options-missing.png

5. Reboot your computer after the process finishes and then try the Sleep, Shut down or restart option in the power menu to check whether the power options are available now.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Thank you Sandy. I tried it but it did not help. I used the PowerShell in administrator mode. That is the same as command prompt isn't it?

Vrinda
HP Recommended

@vrinda_123

 

Try the above-mentioned steps in Command Prompt, not in PowerShell.

Sandytechy20
I am an HP Employee

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