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‎07-21-2020 05:33 AM

HP Recommended
Product: Pavilion x360 Convertible PC
Operating System: Microsoft Windows 10 (64-bit)

Hi there,

 

My 2016 Oct model HP Pavilion x360 Convertible PC (13-u105TU) had crashed without any incident in late 2019 . My local technical support did the diagnostics and informed there's a damage to the mother board. The four months of near lock down & limited activities didn't help, but I am now desperate to get my laptop back & running.

 

Is mother board replacement the only option in these cases and is it possible? This laptop originally had an Intel i5 7th Gen processor.

 

Looking to pick minds & find a solution.

 

Regards,

Naveen

 

 

 

1 REPLY 1

‎07-23-2020 02:05 PM

HP Recommended

@naveenkazak

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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