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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Boot and Lockup
- My Chromebook gives me a notification to “Restore pages?”, s...

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11-10-2019 03:17 AM
Welcome to the HP Support Community!
I reviewed your post and I understand that every time your login to normally and getting error saying the computer didn’t shut down correctly.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the below steps and check if it helps.
Step 1: Remove external devices
If the Chromebook does not start, remove any USB devices, and remove memory cards from the card reader slot. Disconnect all non-essential devices including external hard drives and other similar devices.
After you have removed all external devices, turn on the Chromebook.
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If the computer starts, reconnect devices one at a time and restart the Chromebook each time you connect another device to figure out which device is causing the problem. You are done.
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If the unit still does not start or exhibits the same problem, go to the next step to perform a hard reset.
Step 2: Perform a hard reset
A hard or forced reset erases all information in the computer memory. This forces the system to clear and reestablish the software connections between the BIOS and the hardware.
A hard reset does not remove any local files or settings.
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Press the power button
and refresh
button for five seconds. The computer turns off, and then turns on again.
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If necessary, press power button again to turn on the laptop.
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If the issue persists, continue to the next step.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee