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06-08-2021 07:57 PM
So my laptop had one time fell like a few months ago and the laptop had essentially turned off but a few hours later, it had worked properly which was unexpected because it seemed dead. I dropped the laptop again and now it basically is dead, no power, no LED, and no fan sounds and an interior check showed everything being fine. I deconstructed the laptop to find that everything was in order, the battery was working and everything was connectable. So now I am confused on why the laptop doesn’t work because last time this happened it usually fixes itself but it’s been a near 24 hours and nothing happened. Any way to fix this laptop?
06-09-2021 11:56 AM
You were very lucking that your laptop worked at all after you dropped it as that nearly always damages the internal drive, at a minimum, and can also damage the screen, keyboard, and motherboard.
This second drop most likely damaged one of these other components -- and with that, you have trashed it.
We have no diagnostics you can run to check out the screen, keyboard, or motherboard -- and all of this would cost a LOT to replace, especially the last one.
You need to take the laptop to a local repair facility to see if they can check it out to see what needs to be replaced.
I am a volunteer and I do not work for, nor represent, HP