My Elitebook Will Not Boot Up

[Luthic-Von]

Hello, 

before anyone tries to tell me to unplug everything for 5 minutes and plug in only the charger and hold down the power signal. I have.

My laptop in an HP Elitebook 8440p running on Windows 10

Whenever I try to turn my HP on it shows the HP signal with the note to press the esc key for the startup menu.

If I don't press the esc key my laptop contnues to a black screen with a white blinking cursor, and stays there for however long I decide to leave the laptop on. I then press Ctr, Alt, and Del to restart the startup process.

I have tried the startup test, it failed and read "Test 1 (Quick) .... Error: Read  failureError: Read Failure"

I have tried the run-in test, it failed and read "Test 1 (Quick) .... Error: Read failureError: Read Failure"

I have tried the hard disk test,  it failed and read "Test 1 (Quick) .... Error: Read failureError: Read Failure"

What do I do now?

[visruth · Accepted solution]

Hi,


Replace hard drive with a new one of similar form factor.

2.5 inch SATA 9.5mm thick HDD.

Old one has failed.


Manual: Page 4-9, 4-10
http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/manualsResults/?sp4ts.oid=409587...


Use recovery discs you must have created after first setup of this laptop to factory reset OS after replacement. I don't think HP would be stocking recovery media for your old model still.


Regards

Visruth

[Luthic-Von]

I will try that thank you for the tip.

If it doesn't work welp I'll post again.

[visruth]

You're welcome.