My HP Laptop isn’t booting up

[Caleb224]

I’ve already tried a hard reset and nothing happened, where do I go from here

[Deep_World]

Hi @Caleb224,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

• When you press the power button, do you see any lights (on the keyboard, power button, or charging port)?
• Do you hear the fan or any sounds from the laptop?
• Is the screen completely black, or does it show the HP logo before stopping?
• Have you recently installed any updates or new hardware?

In the meantime, here are a few troubleshooting steps you can try:

1. Check the Power Adapter and Battery: Ensure the charger is properly connected and the LED indicator near the charging port lights up. If possible, try a different compatible adapter.
2. Remove External Devices: Disconnect USB drives, external monitors, or accessories, then try powering on again.
3. Perform a BIOS Recovery: On many HP laptops, pressing Windows key + B while holding the power button for a few seconds can trigger a BIOS recovery screen.
4. Try Safe Mode/Startup Repair: If the HP logo appears, repeatedly press F11 to access recovery options. From there, you can attempt Startup Repair.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World