My HP laptop won't turn on.

[Vxnt]

It won't turn on, the power button lights up but nothing else happens and there is no battery pack.

[Raj1788 · Accepted solution]

Hi @Vxnt,

Welcome to the HP Forums 🙂 

I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

As I understand the laptop does not turn on.

Did you try to do any changes on your notebook?

When was the last update done in your notebook?

Please follow the guided solution to get the issue fixed.

The computer won't turn on because it has no power, or it turns on but does not boot into Windows. Other problems might include:

• Nothing happens when you press the power button.

• Computer lights turn on, but the monitor remains blank.

• Computer stops at the HP or Compaq logo screen.

• The computer shows a black screen or a blue screen with an error message.

• An error message displays after Windows loads.

Click here for the guided solution for No power or No Boot troubleshooting steps.

Keep me posted, how it goes.

Thank you for posting in the HP Support Forum.

Have a great day!

[Vxnt]

Thank you, this helped alot.

[Raj1788]

Hi @Vxnt, Hurray!!! I'm delighted to hear that it's working!

Feel free to reach out to us again. Have a great day. 🙂

It's been a pleasure interacting with you and I hope you have a good day ahead. 

Feel free to post your query for any other assistance as well,

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉  

Cheers!

[Hannahbeth0204]

I have a HP chrome book. I’ve tried turning it on and it won’t. I’ve charged it and it says it charged but when i press the power button it just stays on a black screen. 

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
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