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Locked

‎02-02-2024 10:10 AM - last edited on ‎02-02-2024 10:47 AM by Retired

HP Recommended
Product: HP Spectre x360 - 13-ae007ur

Hello. I accidentally discovered that my computer had an administrator password set when entering the BIOS. Maybe, of course, I already forgot that I installed it, but now it needs to be reset. What needs to be done? After three attempts to enter the password, a message appears with the serial number [personal information removed]

Category:
1 REPLY 1

‎02-02-2024 10:47 AM

HP Recommended

Thank you for visiting the HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

MayS

I work on behalf of HP
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