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‎12-13-2018 04:13 AM - last edited on ‎12-13-2018 09:36 AM by Retired

HP Recommended
Product: HP - 15-ac181nl (ENERGY STAR)
Operating System: Microsoft Windows 10 (32-bit)

Hi, 

my pc was stolen. I would like to know if the manufacturer HP has an assistance that allows you to find the pc or block it.
The features are:
HP - 15-ac181nl (ENERGY STAR)

Processor: Intel(R) Core(TM) i3-5005U CPU @ 2.00GHz
Serial number: [edited]
Product number: T8S55EA.

Help me please. I have already tried to find it with WIndows assistence, but the pc results offline.
Kind regards.

1 REPLY 1

‎12-14-2018 09:19 AM - edited ‎12-14-2018 09:22 AM

HP Recommended

@Vincent99187,

 

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I understand you need information and assistance related to tracking your PC. Don't worry I'll be glad to help you.

 

In this scenario, there is no way to track a lost PC unless you have installed special tracking software. 

 

I will share you a private message with details. Please watch your inbox for more information.

Let me know if this helps!

Have a great day ahead! 🙂

Jeet_Singh
I am an HP Employee

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