cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
R_76
New member
1 0 0 0
Message 1 of 2
144
Flag Post

Solved!

My Laptop Power-On Authentication Issue

HP Recommended
Z G7
Microsoft Windows 10 (64-bit)

I registered my authentication and now for some reason, the power-on authentication does not accept password or finger.

What should I do to resolve this issue?

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
RodrigoB
Moderator
Moderator
3,798 3,767 76 129
Message 2 of 2
Flag Post
HP Recommended

HI R_76

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards. 

I work on behalf of HP.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1
RodrigoB
Moderator
Moderator
3,798 3,767 76 129
Message 2 of 2
Flag Post
HP Recommended

HI R_76

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards. 

I work on behalf of HP.
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation