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‎05-29-2025 07:55 PM

HP Recommended
Product: HP EliteBook 840 G6 Notebook PC IDS Base Model
Operating System: Microsoft Windows 11

Frist my laptop got the error say  " system is booting in the  manufacturing program mode " and then my laptop update the bios - and now i cant boot my laptop on.  My laptop just keep restart and i cant do anything else.

please help me.

 

I started the notebook and received this error

The following product information programmed into the system board is missing or invalid.

SYSTEM BOARD (00A)

Product Name

 

Product Serial Number

Product SKU

Product Family

System Board CT Number

ENTER - Continue Setup

 

1 REPLY 1

‎05-12-2026 02:57 PM

HP Recommended

I understand how frustrating this is. What you’re seeing is a system board programming failure that usually happens when a BIOS update runs while the system is still flagged in Manufacturing Programming Mode. Unfortunately, this prevents Windows from booting and causes the reboot loop you’re stuck in now.

For this you would need to contact HP directly for support options and next steps. 

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