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Victus by HP 15.6 inch Gaming Laptop 15-fb1000 (7Y8M8AV)
Microsoft Windows 11

HP Victus 15-fb1013dx crashes with CRITICAL_PROCESS_DIED whenever AC power is disconnected. It is stable on AC power, in Safe Mode on battery, and in HP UEFI diagnostics on battery. Battery and SSD diagnostics pass. BIOS updated to F.13, AMD and NVIDIA drivers reinstalled, DISM/SFC completed, clean boot tested, and Windows power plans reset. Problem has existed since near purchase.

Also I couldn't find a board that reasonably matched the issue I was having so I just chose this one. Sorry!

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