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- HP Community
- Notebooks
- Notebook Boot and Lockup
- My computer is asking for a power on or admin password.

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07-13-2024
04:52 AM
- last edited on
07-13-2024
07:27 AM
by
AndressaR
My computer is asking for an admin or power on password. After trying three times (and failing), it gives me this message:
"System disabled A [[Personal Information Removed]]"
can you help me?
Thanks.
07-13-2024 07:27 AM
Hey
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
For cases related to BitLocker issues, please contact Microsoft Support.
Regards,