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blaisecat0510
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Message 1 of 3
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My computer is not operating as it should and I don't know what caused it.

HP Recommended
HP ENVY x360 - 15m-bp112dx
Microsoft Windows 11

Screenshot (16).png

This is what the bottom of my home screen looks like. As you can see, I cannot see my time, internet connection, or battery. I also cannot minimize anything, because it just closes. I cannot open any of the folders on my home screen. I don't know what happened as it was working fine until yesterday afternoon. I did upgrade to Windows 11 a few days ago, if that is relevant. I can't access my settings because the Windows button on my keyboard isn't doing anything. ctrl+alt+del works, but I'm limited regarding what I can do with it, and my internet connection works. I have tried restarting my computer multiple times and nothing seems to work. Is there a way for me to fix this, or do I need to take it in to be repaired? Is this the right board for this issue?

This is what the bottom of my screen looks like after I have booted up my laptop. 

2 REPLIES 2
blaisecat0510
Author
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Message 2 of 3
Flag Post
HP Recommended

Nevermind. I went back to Windows 10 and the problem has been corrected. 

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ub6424
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Message 3 of 3
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HP Recommended

Hello @blaisecat0510 

 

To avoid further problems and time-consuming attempts, please go back to windows 10 and test again.

 

Within 10 days after windows 11 upgrade:

https://answers.microsoft.com/en-us/windows/forum/all/downgrade-from-windows-11-to-windows-10/84a241...

 

After 10 days of windows 11 upgrade:

https://www.youtube.com/watch?v=FFEe016aOKA&ab_channel=KELVGLOBALICT

 

 

Please report your results

 

best regards

---

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make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

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Thank you very much

             ⌨️

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