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LataPick
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Message 1 of 2
126
Flag Post

My computer keeps locking and then shutting down

‎07-07-2021 10:16 AM

HP Recommended
Product: HP

Computer shows locking after about 2 minutes and then shuts down and turns off

Tags (1)
Category:
1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎07-10-2021 01:47 PM

HP Recommended

@LataPick

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did you make any changes to the settings of your PC prior to the issue?
  • When was the last time it worked fine?
  • Have you tried any troubleshooting steps?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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