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Message 1 of 2
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My computer randomly shut off and won’t come back on, though fully charged. The buttons are blinking

HP Recommended
Pavilion x360
Microsoft Windows 10 (32-bit)

My computer was working perfectly fine and then the next moment, it shut off and I can’t turn it back on. It is fully charged, and wouldn’t even turn on after plugging it in. Whenever I press the power button, the LED light comes on and then goes off. Other LED lights are blinking too but the screen is black. Please, what should I do? 

1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Shels96

 

I reviewed your post and I understand that the computer is shutting down randomly.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

If you continue facing the issue, then run a system test on the computer following the steps in the below article.

 

https://support.hp.com/in-en/document/c03467259

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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