• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended
Envy
Microsoft Windows 10 (64-bit)

My computer won't turn on. 

2 REPLIES 2
HP Recommended

Hello, what is appears exactly when you try to start up your computer?? Do you have the HP logo at your screen?? Blinking LEDs?? Sounds?? 

 

If any you can try to make an hardware reset. For this you need to unplug your AC adapter, and your PC's battery if removable, and press during 30 seconds Power button with any power. 
After replug PC's battery and AC adapter and tell me color of the LED alongside AC connector (on your PC).

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

HP Recommended

I really appreciate the help, I found the answer online. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.