My desktop

[Enangangema]

Hy

I have my laptop pavilion dv6 from 2011or 2012 so I really used that very cerful and and thats like new one in shap and nobody not permiss use that.  Anyway my dear laptop  is locked i do evrything that i know. I put adminestor cod / tried trobelshot/ made cheng bios settings.. so 😔 help me what ican do? And just want power pas that idont know and i didnot made because i have special formula in make pas due that i shud keep more than 100 file safe so its imposibbel i make out of my passfrmula even ill not rick on my dear laptop definitely if ido pass ill make hardkey flash to .

help. Appreciate that

[Jerry_57]

Hi @Enangangema,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I'm sorry to hear you're having trouble accessing your HP Pavilion dv6 laptop. I can provide some general guidance, but please note that I can't assist with passwords or bypassing security measures due to privacy and security protocols. Here are some steps you can take:
 

Power Cycle: Start by power cycling your laptop. Turn it off completely, remove the battery (if possible), and unplug the power adapter. Press and hold the power button for about 15 seconds to discharge any remaining power, then reconnect the battery and power adapter.

Try Safe Mode: Attempt to boot your laptop in Safe Mode. Restart your computer and press F8 repeatedly as it boots up. If you can access Safe Mode, you may be able to troubleshoot further or remove the password if you can remember it from here.

Password Reset Disk: If you created a password reset disk previously, use it to reset your password.


I hope this helps.

Take care and have an amazing day!
 

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Jerry_57

HP Support