My dv6 not booting after a bios uptade

[Ibrahim_al_assa]

Hi all.

So after I uptaded to bios on my dv6 it shows me up the not able to boot so I wonder how could I change from UEFI to CSM because the bios is so old

[A_Gayathri]

Hi @Ibrahim_al_assa,

Welcome to the HP Support Community

I understand you are facing an issue with your dv6 not booting after a bios update HP Product. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Ibrahim_al_assa]

Okay, When I want to see the model name of the dv6 it shows up in the bios that it's a dv6 notebook PC, but I actually tried to put my serial number in the HP official website and it tells me that my Notebook is out of support. But I also tried to see the back of the notebook and there was just the windows installed on it and the activation key. plus there is a number under the parcode it's 584042-001 I don't know if that will help.

[A_Gayathri]

@Ibrahim_al_assa, 

Thank you for your reply, not to worry I'll guide you 

please follow the steps You can find the product details. 

At the bottom of the notebook, 

On the box that the notebook shipped in

Find a product and serial numbers with the HP System Information app

Open the HP System Information app to view computer information, including the product and serial number.

1. Search Windows for and open HP System Information, or press Fn + esc to open the System Information window.

NOTE: 

The keyboard press method does not work when using a docking station with an external keyboard.

1. Locate the product name, product number, and serial number in the window.

[Ibrahim_al_assa]

Here it's a dv6-3050ee

[A_Gayathri]

Hi @Ibrahim_al_assa,

Thank you for your reply

I understand you are facing an issue with your HP Pavilion dv6-6050se Entertainment Notebook PC, unit is not booting The screen is not turning on Not to worry I will help you to get a resolution to resolve the issue.

May I know 

Do you see an HP Logo when you try to turn on the unit and then the screen goes blank or blue screen, If Blue screen Have observed any error message?

Or the unit is not turning On at all 

Do You see a light glowing on the power button and next to the charging Port? 

 May I know the Operation system version?

Please try the following Troubleshoots steps. 

1.    Turn off the Unit.

2.    Disconnect the AC adapter.

3.    Remove any discs from the disc drive.

4.    Remove memory cards from the card reader slot.

5.    Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.

6.    Disconnect the AC adapter press and hold the power button for approximately 15 seconds.

7.    Reconnect the AC adapter, and then turn on the computer.

Step 2

Turn off the unit and please press and hold the Windows key + letter B key and the power button together for 30 seconds after 30 seconds, 1st release the power button but keep holding the Windows key and B key for ten more seconds and then release these two keys If done correctly, you will see the display flashing once. Please attempt it thrice as this step and Restart the unit

Step3

The unit has to be turned off, Press Win+ V while holding these two keys then Press the Power button, continue to hold all three keys for 30 seconds and then release the Power button first and then release these two keys Please attempt it thrice  and then you may get a Pop-Up CMOS Check and it will restart the unit 

Even if you don't get a Pop-up restart the unit manually after 3 attempts.

After the above  troubleshooting steps if the unit  turns on please follow the below 

click here and follow the troubleshooting steps  HP PCs - Computer does not boot or start

Please  update Windows and HP support assistances updates 

And update Bios and other drivers please click on the link. to update the drivers. 

follow this link to run the test hardware test 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!