• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
HP Recommended
Example: Pavilion

Once I get passed the sign in screen then the home screen just keep reloading over and over how do you fix this?

1 REPLY 1
HP Recommended

@Nikita14 Welcome to HP Community!

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Boot the computer from Safe Mode and cancel Automatically Restart

  • Continuously press F8 before Windows logo appears;
  • Release F8 until the boot menu shows up and choose Safe Mode;
  • Boot the computer from Safe Mode and go to search after Windows boot up;
  • Type: sysdm.cpl and open sysdm.cpl;
  • Click "Advanced" > "Settings" under "Startup and Recovery";
  • Uncheck "Automatically restart";
  • Click "OK" and reboot the computer.

Note: The above step will not resolve the issue, it will however, stop the auto-restart and should get you a blue screen error, when it does, please take a picture of the same and share it with me, so I can help you, resolve the issue once and for all.

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.