My hp envy 360 won’t turn on

[Lainibugoo]

It wont turun on it did for a second and then completely shut off wont charge or anything 

[VikramTheGreat · Accepted solution]

Hi @Lainibugoo,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

We understand you have trouble using the HP Envy 360, where the Pc is not turning on and not charging. Sorry to hear about the issue. Please try the BIOS restore, keeping the Adapter plugged and let me know if this helps.

BIOS Restore :
1) Shut down the computer, keep the  charger plugged in
2) Hold down the Windows and B buttons together while the computer is still turned off.  
3) Turn on the computer and continue to hold the Windows and B buttons until a BIOS Recovery screen appears.  
4) Follow the on-screen instructions and click on OK.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support