My hp pavilion ab32-tx laptop is not powering on. Showing 3 times blinking of caps lock white led

[sumeet12]

Hi. My laptop (HP pavilion ab032-tx) is not powering on. I can see the led of power button getting off after 4-5 second of pressing the power button. And the same time caps lock's white led is blinking three times. I don't know what is the problem.

I tried troubleshooting it. I removed the battery and connected it to power supply directly but it didn't work. I also pressed power key for longer duration then connected the battery and AC adapter but i didn't work out.  Please help 

I have so much of valuable data in my laptop. Please help me. 

[Anand_Andy]

Hi @sumeet12,

Welcome to the HP Support Community

I'd like to help!

I understand that you are facing a power/boot issue with your HP Pavilion Notebook - 15-Ab032tx laptop. Not to worry I will help you to get a resolution to resolve the issue.

For better clarity and to assist you better I would require more information regarding this:

• Did any hardware changes take place on the laptop recently?
• Is the power cord connected directly to a working wall outlet?

Meanwhile, I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

Step 1: Hard reset 

• Power off the laptop.
• Disconnected AC adapter from the laptop.
• Press and hold the power button for 15 seconds.
• Reconnect the battery and plug the AC adapter.
• Power ON the laptop and check.

Step 2: Recovering the BIOS

• Turn off the computer, and then connect the power cord.
• Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds.

• Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
• If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next section to Recover the BIOS using a USB recovery drive.
• If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the Power button for only 2 to 3 seconds.
• If a BIOS recovery message repeatedly displays, continue to the next section to Recover the BIOS using a USB recovery drive.
• If a message that the computer improperly shut down or a boot problem is detected displays, follow the on-screen instructions to resolve the error.
• If Windows starts, update to the latest BIOS version. Go to HP Notebook PCs - Updating the BIOS for more information.
• The HP BIOS Update screen displays and the recovery begins automatically.

You may also refer to the steps mentioned in this document: HP Notebook PCs - Computer beeps or a light blinks during startup

Hope this helps! Keep me posted.