My hp pavilion x360 convertible 14-dh1xxx won't boot up after updating to windows 11

[Sbadom]

My hp pavilion x360 14, won't boot up after updating to windows 11. The power button ons for some few seconds, then it goes off. 

[Raj_05]

Hi @Sbadom,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like your HP Pavilion x360 14 might be having trouble booting up after the Windows 11 update. Here are a few steps you can try to troubleshoot the issue.

Hard Reset:

• Disconnect all external devices (USB drives, printers, etc.).
• Press and hold the power button for about 15-20 seconds to perform a hard reset.
• Plug the power adapter back in and try turning on the laptop.

Check the Battery:

• If possible, remove the battery (if it’s removable) and power the laptop with just the AC adapter.
• If the laptop turns on, you may need to replace the battery.

Boot into Safe Mode:

• Try booting into Safe Mode to see if the issue is related to a driver or software conflict.
• To enter Safe Mode, repeatedly press F8 or Shift + F8 immediately after turning on the laptop. You may need to try this a few times.

Use Recovery Options:

• If you can access the Recovery Environment, use the following steps:
  • Turn off the laptop.
  • Turn it on and immediately press the F11 key repeatedly until the HP Recovery Manager opens.
  • Choose Troubleshoot > Advanced options > Startup Repair.

Update BIOS:

• Sometimes, BIOS updates can resolve compatibility issues. Check HP’s support website for any available BIOS updates for your model.

Reinstall Windows:

• If all else fails, you might need to perform a clean installation of Windows. You can use a Windows 11 installation media (USB or DVD) to reinstall the OS.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support