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‎04-02-2025 10:48 AM

HP Recommended
Product: HP Spectre x360 Convertible Laptop PC 14-ea0023dx
Operating System: Microsoft Windows 11

On boot up of my HP Spectre computer i get a blue screen message "Battery Counterfeit Check Error". This is the original HP battery not a replacement. The message goes away and the PC functions normally. What is causing thiis message and how do i get rid of it?

1 REPLY 1

‎04-02-2025 10:57 AM

HP Recommended

Hi @CStuckeyjr 

 

I recommend to check if you have an updated BIOS

 

HP Spectre x360 Convertible Laptop PC 14-ea0023dx Software and Driver Details

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