• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Locked

‎12-23-2022 11:29 AM

HP Recommended
Product: Laptop HP Elite 840 G1
Operating System: Microsoft Windows 7 (64-bit)

Dears, I have a laptop HP Elite 840 G1.

While switching it on, the keyboard and the start button started flashing. They keep flashing and nothing else happens.

I read that it depends on the BIOS which is not read correctly.

Thus, I downloaded the BIOS file and put it on a USB sticker. I inserted the USB sticker in one of the USB ports, then I pushed the window button + C or V just before or after the start button, while the USB sticker was inserted. Nothing happens.

Any other suggestion?

Many thanks

Best.

Lorenzo 

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.