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HP Recommended
HP Pavilion x360 - 15-bk193ms
Microsoft Windows 10 (64-bit)

I am not able to start my system . its not able to detetct the hard drive.

10 REPLIES 10
HP Recommended

Hi

 

Possible reasons could include

 

CMOS/RTC battery discharged.

 

Secure/Legacy boot changed.

 

Hard Disk Failed and needs replacing.

 

Software corruption.

 

 

Please 1st try a Hard Reset

Press and Hold the PWR off button for 4 seconds to force a PWR off.

Unplug from the wall.

If you see a battery compartment door, your computer has a removable battery.

Remove any removable battery.

This is valid for most notebooks;

Press and hold the power button for 15 seconds to complete the reset.

Re-insert any battery you removed.

 

 

 

HP Recommended
Hi , 
 
My notebook don't have removable battery and I already tried to restart but its not able to detect hard drive . Let me know how i can fix this .
 
I bought this 1.5 yrs back . How this hard disk will be replaced . Or what I can do here .?
 
Thanks.,
Anubhav
HP Recommended

Hello,

 

Get a bootable linux on USB; press f9 while booting to change boot order and make USB first choice.

(I recommend linux mint)

 

Afterwards, go to start menu - look for Gparted and disks applications.

 

these will help you find and see if they work or not.

 

HP Recommended

Make, Model and OS please.

 

This First part only works when a valid Recovery Partition is enabled.
If it displays an error message then move onto the Second Part:-
OR if you have data you wish to try and save using the XCOPY command.
Then create your own Repair/Recovery/Rebuild/Re-install media or buy a set from HP.

Turn off the computer.
Disconnect all connected devices and cables, Media Drives, USB drives, printers, & faxes.
Remove media from internal drives, and remove any recently added internal hardware.
Do not disconnect the monitor, keyboard, mouse, or power cord.

Turn on the computer and repeatedly press the F11 key, about once every second,
until the Choose an option screen is displayed, and then continue.

On the Choose an Option screen, click Troubleshoot, and work your way through the screens.

Second Part:-
This may require another PC. Find and Download your .iso from…
(You will need a NON_OEM key for W7);
W8.x and W10 should activate automagically from their embedded licence key.
https://www.microsoft.com/en-us/software-download/windows7
https://www.microsoft.com/en-us/software-download/windows8
https://www.microsoft.com/en-us/software-download/windows10

For when it’s a NON MS OS ( iOS / Linux ) creating the install media.
www.microsoft.com/en-us/software-download/windows10ISO

A 3rd party site is (Please be careful)...
https://mirror.corenoc.de/digitalrivercontent.net/

Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.

Even though it has NO actual HP software/drivers included, you may be able to
XCOPY the C:\Users\* area onto a ‘large’ USB stick, via the Command Prompt.

You’ll need to try various drive letters; D:..-..Z: until it’s matched - could be G; mine’s S:

C:\>XCOPY C:\Users\* S:\ /e /i /h (then files like those 3 listed below get copied over)

C:\Users\desktop.ini
C:\Users\All Users\agent.1509128044.bdinstall.bin
C:\Users\All Users\HP Deskjet 2540 series\Help\flash\zoom.swf

Then you can try System Recovery Options / Advanced Options shown in the screenshots.

NB:- W7 Try running a Startup Repair more than once for a full fix.
NB: - W10 Begin with the Automatic Repair, then Startup Settings etc.

From either the C:\ or the X:\ prompt try the following

cd boot
bootrec /FixMBR
bootrec /FixBoot
bootrec /RebuildBCD

If the above FAILS then please try:-
http://www.thewindowsclub.com/repair-master-boot-record-mbr-windows
http://www.thewindowsclub.com/install-windows-7-from-usb
http://www.thewindowsclub.com/install-windows-10-from-usb

 

You may need to change the Secure/Legacy  boot option, and the boot sequence also.

HP Recommended

I tried hard disk test and it showing no hard disk . When i am starting my notebook on screen its showing hard disk (3FO) error. I am not sure what else need to be done.

HP Recommended

I tried hard disk test and it showing no hard disk . When i am starting my notebook on screen its showing hard disk (3FO) error. I am not sure what else need to be done.

HP Recommended

Replace the Hard Disk.

HP Recommended
From where i can take the laptop .I am living at Bellevue please let me know the nearest location so i can go and ask for replacement ..My model no is "HP Pav x360 Convert 15-bk193ms" and serial no is "8CG6425Y98"..
HP Recommended

Please let me know from Where I can get the new hard drive or if is there any  service centre which will do the installation of harddrive to my laptop.   

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