My laptop does not goes on sleep mode after some time it just shut down automatically.

[Ishika3]

My laptop get on sleep mode. after a while it just shut down automatically, but light in the side remains on. I have to get it on again.

[Raj_05]

Hi @Ishika3,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you. 

There could be several reasons why your laptop is not going into sleep mode and instead shutting down automatically. Here are some steps you can take to troubleshoot the issue.

• Check your power settings: Make sure that your laptop is set to go into sleep mode after a certain period of inactivity. You can do this by going to your power settings and adjusting the sleep settings accordingly.
• Check for software updates: Sometimes, outdated software can cause issues with your laptop's sleep mode. Check for any available updates for your operating system and any installed applications.
• Check for malware: Malware or viruses can also cause your laptop to shut down unexpectedly. Run a full system scan with your antivirus software to check for any potential threats.
• Check for hardware issues: If the above steps do not resolve the issue, it could be a hardware problem. Check your laptop's battery and power supply to ensure they are functioning properly. You may also want to run a diagnostic test on your laptop's hardware components.

I hope this helps. 

Take care and have a good day.

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Alden4
HP Support