My laptop doesn’t find any harddisk

[MOE_99]

My laptop when i turn it gave me an 

 

[Pallipurath]

Hi @MOE_99 

Welcome to the HP Support Community! We're happy to have you on board!  

  

To help us get started on resolving your issue, could you please share the model name of your device? 

  

Need help finding your product number? We've got you covered! Check out this handy guide:   

https://support.hp.com/in-en/document/ish_2039298-1862169-16  

  

Meanwhile, you can refer to the following link and steps to resolve the issue:  

https://support.hp.com/us-en/document/ish_3053911-2842957-16 

Restore BIOS default settings

To restore the BIOS default setting, open the BIOS Setup screen.

• Turn off the computer and wait five seconds.
• Press the power button to start the computer and repeatedly press the f10 key to enter the BIOS setup menu.
• On the BIOS Setup screen, press f9 to select and load the BIOS Setup Default settings.
• Press f10 to Save and Exit.
• Use the arrow keys to select Yes, and then press Enter when asked Exit Saving Changes?
• Follow the prompts to restart your computer.

Perform the hard drive symptom test in HP PC Hardware Diagnostics UEFI

• When Windows won't start, use the following instructions to open the Symptom Tests menu, and then run the hard drive test.
• Hold the power button for at least five seconds to turn off the computer.
• Turn on the computer and immediately press esc repeatedly, about once every second. When the menu is displayed, press the f2 key.
• On the main menu, click Symptom Tests.
• The Symptom Tests menu is displayed.
• Your Symptom Tests menu might be different, depending on the components installed on your computer.
• 
• Select Hard disk/SSD drive issue, and then press enter.

If the computer has more than one hard drive, select the drive to test. To test all the hard drives, select Test All Hard Drives.

We're looking forward to helping you get back up and running!