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HP Recommended
ProBook 6470b
Microsoft Windows 10 (64-bit)

My laptop encountered a problem during use, showed blue screen with the error name nmi hardware failure, so if i power off and on it will hang on hp logo, nothing will work again, i have done all the repair procedures no way, i even went ahead to update the bios by creating USB drives then holding the windows key and B key, yet the laptop will not start up window, please i need help on what to do, am so feed up.

I will be glad to to receive a response, thanks in advance

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