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‎09-09-2024 06:32 AM

HP Recommended
Product: HP Laptop PC 15s-fq2000 (2D119AV)
Operating System: Microsoft Windows 11

I just can't turn on my laptop because it showing the supply of power but it's giving the 3 long blinks and 2 blinks in the caplocks how can I solve this issue 

Category:
1 REPLY 1

‎09-09-2024 09:23 AM

HP Recommended

Hi @2002shaikhanass 

 

This error indicates memory problems or unsupported memory. You must open the laptop and if you have two memory, remove one and test and swap between memory slots.

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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