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- HP Community
- Notebooks
- Notebook Boot and Lockup
- My laptop just blink the caps lock button and also the black...

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11-06-2024 12:18 AM
Hi @David9788,
Welcome to the HP Support Community.
I'd be glad to help you!
To be able to answer you effectively, we need some information.
May I have the exact name and product number of the unit? Do not share any of your personal information such as serial, phone number, email ID, etc.
Meanwhile, I recommend you to perform the following steps to isolate the issue and arrive at a fix:
- Power off the laptop.
- Remove the battery out. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop.
- Disconnected AC adapter from the laptop.
- Press and hold the power button for 15 seconds.
- Reconnect the battery and plug the AC adapter.
- Power ON the laptop.
If the issue persists then please perform the steps mentioned under "Step 1: Recover the BIOS using a key press combination" Click here
Hope this helps! Keep me posted for further assistance
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-Moderator
I am an HP Employee