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- Re: My laptop keeps discharging when shutdown

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06-20-2021 03:22 PM
Product: HP envy 13 ad1xx
Operating System: Microsoft Windows 10 (64-bit)
Hello I have my HP envy 13 ad 1xx keeps discharging fast after I am shutting down the computer. I already checked the battery health and it is coming back okay. I disabled also the usb charging port from bios but it still does the same thing. Bios and windows are fully updated.
1 REPLY 1
06-20-2021 06:34 PM
Some battery discharge is normal after shutdown, depending on how much. If your battery is draining substantially after shutdown however it could be improper shutdown, driver issues, among other things. This website may help:
Here's how to fix laptop battery drain after shutdown (windowsreport.com)
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