My laptop not fixed after reset

[SN58]

So this happened when I tried to boot my laptop after a while before i did not drop it or do anything but when I try to start it it's normal at the start till hp logo shows and it's loading but after the hp logo the display is gone and after a min or two the laptop restarts I tried to reset it but after resetting it did the same thing I could not even setup the laptop after reset

[Irwin6]

Hi @SN58,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I see that you are facing an issue with your laptop.

Please follow the steps below to perform an extensive system test to confirm if the hardware is working fine.

1) Shut down the computer.

2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.  

3) Press F2 once.  

4) Go to the system test > extensive test

If the hardware is working fine.

Kindly refer to the steps on this link to perform a recovery and let me know if that fixes the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Irwin6

HP Support