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‎07-21-2024 02:28 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello ! I have hp elitebook 840 using windows 10 . When I press the shutdown button my laptops screen gets black . The power led and fans stay on but the keyboard light turns off , so the pc down not actually shuts down completely . I believe it is somehow related to fast startup but I would like to be able to use that feature and not have to disable it . How can I resolve it ?

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