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RodrigoB
HP Recommended
My laptop screen went black when I tried to use it. I tried restarting by pressing power button several times but every time it give a black screen. Laptop is fully charged.
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HP Recommended
Here's a video from HP Support about diagnosing the issue of the laptop starting but having a black screen instead of any display:
https://www.youtube.com/watch?v=sj6kYmT7GLs
I am a volunteer and I do not work for, nor represent, HP
If your Notebook computer battery does not power the Notebook or hold a charge, then you might be experiencing a battery issue. Follow the steps in this video to troubleshoot the battery to determine if it needs to be replaced. Chapters: 00:00 Introduction 00:44 Troubleshoot the notebook power ...
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