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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-28-2019 04:23 AM

HP Recommended

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1 REPLY 1

‎05-28-2019 06:43 AM

HP Recommended

Hi,

Try performing HP hardware diagnostics at boot. Turn off the PC by holding the power button. Turn on the PC and keep pressing ESC until the startup menu appears.  Next press F2 to enter diagnostics and perform the fast test on the hard drive.

Let me know if there are any error codes,

David

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