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‎03-28-2020 10:14 AM

HP Recommended
Product: Example: Pavilion 65
Operating System: Microsoft Windows 10 (64-bit)

My laptop restarted automatically and now it is not starting it gets stuck on loading screen and says preparing automatic repair my batter status showed weak in system extensive test

1 REPLY 1

‎04-02-2020 01:41 PM

HP Recommended

@Omkarbalwant,

 

I reviewed your post and I understand that the computer is not booting to Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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