My laptop was not turning on.It accepts power while charging.Even sleep and charge is functioning

[RahulRV]

When I press power button it is not turning on but the battery was fully charged. Even I was able to charge my phone with laptop.

[Nal_NR]

Hi @RahulRV

Welcome to the HP Support Community!

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the below steps and check if it helps

 Do you see a light at the place where the charger connects to the laptop? If yes then it indicates that the charger is all fine.

I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

• Remove the battery out. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop.
• Disconnected AC adapter from the laptop.
• Press and hold the power button for 15 seconds.
• Reconnect the battery and plug the AC adapter.

F6 + Power Button

• CMOS Rest ( combination of windows button and letter 'V' then push the power button ones and release the windows and letter 'V' after 5sec

If the laptop does not power on then please continue with the below steps:

• Disconnect the charger and remove the battery out.
• Connect only the battery and check if the laptop powers on.
• Likewise, remove the battery out (if removal battery ) and connect only the charger and check if that helps.

Hope this helps! Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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[RahulRV]

Thanks for helping me @Elohi_NR

I followed your steps and tried to power on my notebook but it didn’t worked.

Can you elaborate the cmos reset process just to make sure that I am doing it correctly.

And is their any other tips please let me know 

Thank you 

[Nal_NR · Accepted solution]

Hi @RahulRV,

• CMOS Rest ( combination of windows button(windows key) and letter 'V' then push the power button ones and release the windows and letter 'V' after 5sec

If this does not help and if the issue still persists, This might require one on one interaction to fix the issue.

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