• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
HP Recommended
spectra

My computer will no longer charge. I got a new power supply cord however that didn't work. Plugged in the machine still doesn't charge. No chaarge light nothing. 

1 REPLY 1
HP Recommended

If your laptop is actually plugged in and yet it is still not charging, the battery might be the culprit. If so, learn about its integrity. If it's removable, take it out and press (and hold down) the power button for around 15 seconds. What this will do is drain the remaining power from your laptop.

 

Also check out these methods to see if any one will work.

https://www.minitool.com/news/windows-10-plugged-in-not-charging.html

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.