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‎02-22-2023 08:22 AM

HP Recommended
Product: HP Pavilion x360 Laptop - 14-dw0521sa

My laptop suddenly won’t turn on or seemingly charge. There is no light on the charging port (I.e. it doesn’t flash red to indicate no charge and it doesn’t flash white to indicate charging). The screen is continually black and I cannot make it turn on. The LED power light is on and I can’t make it turn off, nor can I get the laptop to turn on along with the light. It is not making any sounds, I can’t hear the fan at all. I have tried to hard reset it with no results, unfortunately I am in the mountains with no access to tools or a repair shop so will be gutted if laptop is permanently broken. Please help!!! 

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