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‎01-16-2020 09:24 PM - last edited on ‎01-17-2020 07:24 AM by Retired

HP Recommended
Product: Pavilion g7 - DID28UA#ABA, serial number [edited]
Operating System: Microsoft Windows 10 (32-bit)

My computer just shut down on me. I was helping my neice with homework and it just shut off. I've tried everything I was told to do and nothing happened, it won't start? So where do I take it to get it fixed? I live in Chicago, IL. 

1 REPLY 1

‎01-19-2020 04:09 AM

HP Recommended

Hi @harrisvanessa19

 

Welcome to the HP Support Community. 

 

Please try these steps - Computer Does Not Start

 

If the issue still persists, I'd suggest you Contact HP in your region regarding the service options for your computer.

 

If you are having trouble navigating through the above options, please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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