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nastiemcnasty
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Message 1 of 2
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My new Pavilion x360 will not boot or even turn on for that matter. I've already tried a hard rese

HP Recommended
Pavilion x360
Microsoft Windows 10 (64-bit)

It's done this before recently and I believe a hard reset did fix it that time, but not this time. I've tried it with and w/out battery installed.

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Echo_Lake
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Message 2 of 2
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HP Recommended

@nastiemcnasty

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,

I understand that your HP notebook is not working correctly. If you have already performed the steps from the document HP Notebook PCs - Computer Does Not Start: https://support.hp.com/in-en/product/hp-431-notebook-pc/5086745/document/c04718479 and the issue persists, it could be a hardware failure. 
 

Please reach out to HP Support in your region regarding the service options for your computer. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/             
 

Hope this helps!              
Please click “
Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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