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- HP Community
- Notebooks
- Notebook Boot and Lockup
- My new Pavilion x360 will not boot or even turn on for that ...

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08-18-2021 01:08 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help,
I understand that your HP notebook is not working correctly. If you have already performed the steps from the document HP Notebook PCs - Computer Does Not Start: https://support.hp.com/in-en/product/hp-431-notebook-pc/5086745/document/c04718479 and the issue persists, it could be a hardware failure.
Please reach out to HP Support in your region regarding the service options for your computer. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Hope this helps!
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