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‎12-07-2024 02:28 PM

HP Recommended
Product: Victus by HP 15.6 inch Gaming Laptop 15-fb0000 (598V2AV)
Operating System: Microsoft Windows 11

The exact device is: "Victus by HP Gaming Laptop 15-fb0020na". It does not power on no matter what. I've held the power button, unplugged the charging cable multiple times, and unplugged the battery before replugging then holding the power button, yet nothing worked. There is no sign of life when holding the button. This happened after closing the lid whilst BIOs was open which then caused the laptop to close and then I couldn't open it after that. What do I do?

1 REPLY 1

‎12-10-2024 06:58 AM

HP Recommended

Hi @SB225,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I'm really sorry to hear you're experiencing this issue with your HP Victus laptop. It must be incredibly frustrating to not be able to get it to power on. Let's see if we can get it working again.

 

If you have performed all the steps from this document and still having issues, then this unit might need service. 

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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