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‎01-04-2024 03:47 PM

HP Recommended

I Recently had to replace my hp battery since my laptop wouldn’t work without it plugged in and i got the new one today put it in and now it shows full battery but when I unplug it it dies like the old one. I really need help i tried everything i looked at other sources nothing helped, and everytime i try to do the HP PC Hardware diagnostics it freezes on the language screen. i just don’t understand why the new one is not working

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