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- Notebooks
- Notebook Boot and Lockup
- NOT ABLE TO OPEN EXCEL FILES AND WORD DOCUMENT FILES THROUGH...

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01-18-2020 07:33 PM
HELLO ,
I AM NOT ABLE TO OPEN EXCEL FILES AND WORD FILES SAVED IN MY LAPTOP THROUGH WINDOWS EXPLORER APP,
WHEN I OPEN THE WINDOWS EXPLORER APP AND CLICK ON ANY OF THESE FILES WINDOWS EXPLORER IS NOT RESPONDING AND I WILL CLOSE THE APP AND BLUE SCREEN APPEARS.
HOPING TO GET AN EARLY REPLY AND THANKING YOU IN ANTICIPATION.
01-18-2020 10:01 PM
Do you have MS Excel and MS Word on your machine ? By default Windows 10 allows you to Open Excel and Word files without a need of having Office suite but please try
https://www.microsoft.com/en-us/download/search.aspx?q=word+viewer
Regards.
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01-19-2020 02:51 AM
HELLO SIR ,
THANK YOU FOR YOUR REPLY SIR , BUT I HAVE THE OFFICE 2019 STUDENT AND HOME VERSION INSTALLED IN MY LAPTOP , AND THE SAME PROBLEM EXIST , BUT I THINK THE EXCEL APP IS SAVING NEW DOCUMENTS ( FILES ) AND OLD DOCUMENTS ( FILES ) IN ONEDRIVE ONLINE , AND I UNLINKED MY ONEDRIVE ACCOUNT WITH THIS PC , BUT ALSO WHEN I CLICK ON NEW WORKBOOK , IT IS OPENING IN BROWSER AND ONEDRIVE SIGN IN WINDOW IS OPENING .