• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Notebook - 14s-dk0024au
Microsoft Windows 10 (64-bit)

Hello everyone, my laptop is 14s-DK0024au and I just installed NVMe, I'm using Aomei software version 8.5 for migration or disk clone. i have tried both OS migration and disk clone. But my NVMe still not detected when I want to change the boot OS in my BIOS, so in my boot OS it reads only HDD, can anyone help? Thank you. God bless you all.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

If the clone was successful, temporarily disconnect the 2.5" drive and the Windows boot manager should boot from the NVMe SSD.

 

Run it off the NVMe SSD for a while, restart, shut down, etc., and after you have put the drive through its paces, shut down the notebook and reconnect the 2.5" drive.

 

If the Windows boot manager switches back to the 2.5" drive, you will need to clean the 2.5" disk and format the drive to be used as storage only.

 

If the clone was unsuccessful and the NVMe SSD is not showing up in Windows at all or if you try to clean install W10 on the drive using a bootable USB installation flash drive with the media creation tool, then the most likely reason for the NVMe SSD not being seen is because it is not supported.

 

I have found on many HP AMD notebooks in the same model series that can come with either the AMD 'A" series processors like yours, and those that come with the Ryzen processors, that NVMe SSD's only work in the models with the Ryzen processors, and the ones with the AMD 'A' series processors can only use SATA M.2 SSD's.

 

So, if you make no progress with your project, exchange the NVMe M.2 SSD with a SATA M.2 SSD and things should work out fine.

 

God Bless you too.

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

If the clone was successful, temporarily disconnect the 2.5" drive and the Windows boot manager should boot from the NVMe SSD.

 

Run it off the NVMe SSD for a while, restart, shut down, etc., and after you have put the drive through its paces, shut down the notebook and reconnect the 2.5" drive.

 

If the Windows boot manager switches back to the 2.5" drive, you will need to clean the 2.5" disk and format the drive to be used as storage only.

 

If the clone was unsuccessful and the NVMe SSD is not showing up in Windows at all or if you try to clean install W10 on the drive using a bootable USB installation flash drive with the media creation tool, then the most likely reason for the NVMe SSD not being seen is because it is not supported.

 

I have found on many HP AMD notebooks in the same model series that can come with either the AMD 'A" series processors like yours, and those that come with the Ryzen processors, that NVMe SSD's only work in the models with the Ryzen processors, and the ones with the AMD 'A' series processors can only use SATA M.2 SSD's.

 

So, if you make no progress with your project, exchange the NVMe M.2 SSD with a SATA M.2 SSD and things should work out fine.

 

God Bless you too.

HP Recommended

Thank you so much for giving me this detail information sir

HP Recommended

You're very welcome.

HP Recommended

it is done bro, i just formatted the hdd then install new windows on my ssd, so my hdd is now just for storage. thanks

HP Recommended

Anytime.

 

Glad to have been of assistance.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.