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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Need BIOS Password Reset HP Pavilion 15

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10-24-2018 04:49 AM
hi. Can anyone help me with bios pass? My father somehow lock his laptop, and now i can only see bios password screen...
i simply can't do anything. battery pull of for a day - nothing..
now i have "System Disabled" A [4E1479D4]
10-24-2018 05:00 AM
For that model and (HEX) code you will need to contact HP in your region and they should be able to generate your Master code from your “SYSTEM DISABLED CODE”
Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
When talking to the HP rep ask them to escalate your service request.
I have also heard that some have had success removing the RTC/BIOS battery???
REO
10-24-2018 06:18 AM
10-27-2018 04:58 AM
Only 2 options left.
1. Remove the RTC battery:
2. Replace the BIOS chip.
Lets try #1 first.
HP Pavilion 15-ab000 Notebook PC series - FRU Remove/Replace Videos
https://h20574.www2.hp.com/results.htm?SID=7771366&MEID=7762F7C1-A9C3-4FC4-B819-2369854E3043
Click on Base Enclosure and Real Time Clock (RTC) Battery.
REO