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MuhanadSRT
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Need BIOS Password Reset HP Pavilion 15

Pavilion 15-Cc103ne
Microsoft Windows 10 (64-bit)

Hello,


My bios is locked and I forgot the password for my HP Pavilion 15-Cc103ne Notebook PC:
system disabled [ i 72561924]

thank you in advance

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Level 3 Karthikwhizkid
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Need BIOS Password Reset HP Pavilion 15

Hi MuhanadSRT,

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

 

It can be sorted by replacing the system which will not be done under warranty.

 

HP issued this document recently :https://support.hp.com/us-en/document/c06368824

 

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with removing BIOS passwords.

Rule 4.d... https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

 

Karthik Nataraj

I am an HP employee.
Im speaking on my behalf only and Im not speaking for HP.

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MuhanadSRT
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Need BIOS Password Reset HP Pavilion 15

Actually I went to HP local dealer, I submitted all the documents that prove that I am the owner and they asked for 380$ to replace the motherboard!!! Common guys 380$ just because I forgot my bios password??, anyhow I took the decision and I am going to replace all of my company laptops with Dell, even I will think for the servers as well if this is way HP used to support their customers!!!

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